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Privacy policy

DigitalU LLC · last updated 4 October 2026 · questions: [email protected]

DigitalU builds live AI versions of creators, businesses and teams — an agent people can talk to by voice or text — from material the owner chooses. This page says, in plain language, what we collect to do that, what we do with it, and what you can ask us to do. It covers digitalu.live, agentworx.live, letsbanter.live and the app behind them (app.digitalu.live, app.agentworx.live, app.letsbanter.live), including our app inside Fanvue.

If you own an agent

  • Your account: your email (or your Fanvue identity, if you set up inside Fanvue) and your plan.
  • The material you give your agent: public pages we read at your request (your site, Substack, podcast or YouTube feed, a listing, a team's ESPN page), text you paste, documents you upload, and the settings you choose (face, voice, greeting, how it speaks).
  • If you connect Fanvue: your Fanvue profile (name, handle, bio), the text of your recent posts if you ask us to build from them, whether a given fan subscribes to you (only to decide their access), and the experiences you publish. We don't read your messages or your earnings.
  • If you connect other memberships (Patreon, Memberful, your own Stripe, Gumroad, an email list): only what's needed to check whether a reader is a paying member.

If you talk to an agent

  • The conversation: what you said and what the agent said, as text. Your voice is turned into text so the agent can answer. The agent's owner can read the conversations their agent has.
  • An anonymous browser id, so the agent can pick up where you left off. If you save a host to your account, the conversation follows your account; you choose whether the owner sees who you are (anonymous by default).
  • If you pay or verify a membership: your access and its source. Card payments are handled by Stripe; we never see your card number.
  • The camera is only used if you turn it on, and only to show you to yourself.

If you visit a website that uses an agent's retargeting

An owner can turn on retargeting for their agent on their own website, so that when you come back — from one of their ads, one of their emails, or on your own — the agent can pick up where you left off. When it is on, on that owner's site:

  • What you looked at: the pages, posts or products you viewed there (title, price, page address) and, if you buy, book or sign up, that it happened (an order or sign-up reference and its amount, and your email as a one-way hash).
  • An id kept in your browser: a random identifier stored in your browser's local storage, a cookie on that site and its browser database, so that clearing one of them doesn't make you a stranger.
  • Device signals: your browser and operating-system family, screen size, time zone, language, basic hardware hints, and short codes computed in your browser from how it draws text and graphics, plays a test sound and which fonts and voices it has — plus the first three parts of your IP address. Together these let us recognise a returning device even if its id was cleared. They are collected on every visit while retargeting is on, and are only ever compared within that one owner's agent.
  • Across devices: if you give your email (for example in the agent's details box, a "talk to a person" request or a purchase), sign in, or click a link the owner emailed to you personally, we can recognise you on your other devices too. Personal links carry a signed code made from a one-way hash of your email — never the email itself.

What the agent does with it: it may open on what you looked at, and — when we are sure it is you — remember what you talked about before. When we only think it is you (from device signals alone), it may mention what you looked at but never what you said. Some visitors are deliberately shown nothing extra, so the owner can measure the difference. On these sites the owner decides to use retargeting and is responsible for it; we run it for them.

If we built a demo for you

We sometimes build a demo agent for a business or creator from their public material (their site, posts or podcast) and send them a link to it. That link may carry a campaign code. We record whether the demo was opened, talked to, and whether an account followed, and share that with the outreach tool that sent the link, so it can follow up or stop. If you ask us not to contact you, we keep a one-way hash of your email so you are left out of further outreach, retargeting and personal links. Ask us to delete a demo of you at any time.

Advertising

On the demo pages we build for prospects, and when someone creates an account, we may load the advertising tags of Meta (Facebook/Instagram), Google, LinkedIn and X. They tell those networks that this browser opened a demo, started a conversation or signed up, so we can show relevant ads later; the networks set their own cookies and handle that data under their own policies. We never put advertising tags on Talk the Vote. You can limit these ads in each network's ad settings, block third-party cookies, or write to us.

Cookies and browser storage

  • Ours: sign-in cookies (to keep you signed in); an anonymous browser id (to continue a conversation); on sites using retargeting, the id described above in local storage, a cookie and the browser database.
  • Advertising networks' cookies, only where their tags load (see Advertising).

Analytics

Our pages load our own analytics (analytics.leedz.co): a page view (the page, where you came from, campaign tags, your browser type) and a random visitor id kept in your browser's local storage. We use it to count visits and to connect a visit to the demo or sign-up it led to, across our own sites. It isn't sold and isn't shared with advertising networks; clearing your site data removes the id.

Why we use it

To build and run the agents, show owners what their audience asked, check access to paid agents, bill plans, keep the service secure, and fix problems. We don't sell personal data, and we don't use your conversations to advertise to you.

Who processes it for us

Providers that run parts of the service under contract: real-time voice and video (speech-to-text, text-to-speech and the avatar video), the language models that write the answers, hosting and storage, email delivery (Resend), payments (Stripe), and sign-in (our authentication service; Google if you sign in with Google). If an owner connects their email-marketing account (for example Klaviyo), we write each contact's personal link into it — nothing else. Advertising networks receive what their tags collect (see Advertising). Public live data such as scores comes from ESPN's public feeds.

How long we keep it, and deleting it

  • Material and conversations are kept while the agent exists. Delete an agent and its material and conversations go with it.
  • Retargeting history (what you looked at, device records, recognition) is kept for the period the owner sets — 180 days unless they change it — and a device is only matched against the last 90 days.
  • If you saved a host, you can delete your own conversation with it from your account at any time.
  • To delete your account, or to see, correct or export what we hold about you, write to [email protected]. We answer within 30 days.
  • To stop being recognised as a returning visitor or contacted, write to us with your email: we delete the retargeting records linked to it and keep only a one-way hash so you stay excluded.

Your rights

Wherever you live, you can ask us to access, correct, delete or export your personal data, or to stop using it; if you're in the EU or UK these are your GDPR rights, and you can also complain to your data-protection authority. We process your data to provide the service you asked for (contract), to keep it secure (legitimate interest), and where you've agreed (consent — for example the camera). Retargeting on an owner's site and our advertising tags rely on the owner's and our legitimate interest in following up with people who showed interest; you can object at any time.

Children

DigitalU isn't for children under 16, and agents built for adult creators are for adults only.

Changes

If we change this policy in a way that matters, we'll say so on this page and, for account owners, by email.

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